AccessNurse is proud to welcome Dr. James Horst as our new Behavioral Health Medical Director. About Dr. Horst Dr. Horst also serves as TeamHealth’s Chief Clinical Officer for Behavioral Health, bringing a distinguished career in psychiatry and behavioral health leadership to our organization. He is triple-boarded in child, adult, and [...]
As the season of gratitude arrives, we’re reminded of the many reasons we’re thankful here at AccessNurse. In healthcare, every day brings new challenges, new opportunities to serve, and new moments that reaffirm why our work matters. This time of year gives us a meaningful chance to pause and reflect [...]
Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse Each year, flu season brings a familiar challenge for healthcare organizations: managing a sudden and sustained rise in patient demand. Despite being a predictable occurrence, these surges can still overwhelm staff capacity, disrupt patient flow, and strain operational resources. For [...]
Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse The halfway point of the year is always a natural time to pause, reflect, and refocus. In healthcare, where the pace is fast and the stakes are high, taking stock of where we are and where we’re going is essential. [...]
Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse As the school year begins, families shift from summer freedom into new routines filled with busy mornings, packed schedules, and, inevitably, health concerns. For healthcare providers, this season brings a predictable surge in patient phone calls—parents with questions about sick [...]
Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse In today’s healthcare environment, data privacy and security are not optional—they are essential. For nearly three decades, the Health Insurance Portability and Accountability Act (HIPAA) has set the standard for protecting sensitive patient information, from electronic health records (EHRs) to [...]
A National Push for Smarter, More Connected Healthcare In July 2025, the Centers for Medicare & Medicaid Services (CMS) launched a major initiative aimed at transforming the digital health ecosystem across the United States. This national effort called on healthcare providers and technology leaders to expand the use of AI-powered [...]
At AccessNurse, our commitment to delivering high-quality nurse triage care begins with clinical leadership. We’re proud to welcome Dr. Nicole Patterson as our new Pediatric Medical Director, bringing with her a wealth of clinical expertise, educational leadership, and a deep passion for pediatric emergency medicine. Dr. Patterson is board-certified in [...]
Nurse triage is no longer just about fielding phone calls — it’s a vital part of modern care delivery that directly influences patient safety, clinical outcomes, and operational efficiency. As more patients turn to remote care for quick, reliable guidance, triage nurses must navigate complex clinical scenarios in real time, [...]
Emergency department (ED) utilization rates are more than just numbers—they’re indicators of healthcare access, community needs, and system pressures. Recent data from Becker’s Hospital Review breaks down ED visits per 1,000 residents by state, highlighting significant variations across the country. At AccessNurse, we recognize that understanding these patterns is essential [...]