Our commitment to technology is supported by our Information Technology (IT) team approximately 250 IT professionals who are dedicated to creating the best solutions for our services and meeting the objectives of our clients with superior performance. One key differentiator present in every aspect of our technology is the unmatched level of customization that creates a seamless transition of services through the creation of client branding and messaging, practice-specific directives, client reports and secure nurse-to-provider messaging.
AccessNurse’s IT experience, along with more than 300 different EMR interfaces and a broad scope of clients with varying complexity, makes us the best choice as a technology partner in healthcare.
AccessNurse uses IntefleCS Triage Documentation System, a customizable documentation system that allows practices to drive practice-specific directives. This proprietary system uses embedded scripting and directives to drive protocols, orders, and both patient and call alerts that are specifically customized to each client’s requested criteria. We can also integrate practice-specific standing medication orders based on caller symptoms.
We also utilize the Interactive Intelligence Telephony System through Adapt. This system includes:
TeamDoc Mobile is AccessNurse’s integrated, mobile-friendly web application that allows direct nurse-to-provider secure messaging. Because it is inter-woven with our triage system, patient information can be instantly displayed to the on-call provider who has the ability to respond appropriately at that point of contact. Secure messaging grants efficient communication between the provider and triage nurse without any wait time.
Key features include:
Alice Lee, MD
Lorin Fetzer, Vice President of IT