How Nurse Triage Lines Can Increase Patient Satisfaction by Karen Brown, RN Take-Aways: How Nurse Triage Saved Nancy’s Life On a Saturday morning, “Nancy” (not her real name) woke up feeling very “run-down” and just generally not feeling well. She had been suffering for about 2 weeks with a severe [...]
Your Challenges are Real. What do all of these scenarios have in common? They can and do occur regularly within physician practices. These types of situations cause stress and create a sense of urgency—typically falling to the practice manager—to resolve. AccessNurse understands this challenge and partners with clients to provide [...]
Asked about a company or organization’s greatest asset, any CEO, president, or manager should have the same response: “Our employees.” The people that a company chooses to hire (or not) ultimately determine the company’s overall success. In a 2018 Harvard Business Review interview with Netflix’s Chief Talent Officer Patty McCord, Patty [...]
In an effort to explore relevant, distinct, and innovative strategies for survival, many healthcare organizations may be overlooking a secret weapon embedded in the telehealth marketplace that is overflowing with proven solutions to the tribulations keeping leadership up at night. A fully optimized telephone nurse triage service line that is [...]