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Back to School Health Calls: How Nurse Triage Supports Families and Providers

Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse As the school year begins, families shift from summer freedom into new routines filled with busy mornings, packed schedules, and, inevitably, health concerns. For healthcare providers, this season brings a predictable surge in patient phone calls—parents with questions about sick [...]

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Training for Excellence: Strategies to Improve Nurse Triage Through Better Staff Training

Nurse triage is no longer just about fielding phone calls — it’s a vital part of modern care delivery that directly influences patient safety, clinical outcomes, and operational efficiency. As more patients turn to remote care for quick, reliable guidance, triage nurses must navigate complex clinical scenarios in real time, [...]

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ED Visit Rates by State: What the Data Tells Us and How Nurse Triage Can Help

Emergency department (ED) utilization rates are more than just numbers—they’re indicators of healthcare access, community needs, and system pressures. Recent data from Becker’s Hospital Review breaks down ED visits per 1,000 residents by state, highlighting significant variations across the country. At AccessNurse, we recognize that understanding these patterns is essential [...]

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How Nurse Triage Services Help Providers Manage Winter Illness Surges

As winter approaches, healthcare systems face a predictable surge in patient volume due to common seasonal illnesses such as colds, flu, and respiratory infections. This increased demand can stretch hospital resources, causing longer wait times and overburdened clinical staff. Implementing nurse triage services is a proven way for providers and [...]

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Enhancing Patient Satisfaction Through Professional Nurse Triage Services

In the dynamic landscape of healthcare, patient satisfaction is paramount. AccessNurse is committed to improving patient outcomes by providing top-tier nurse triage services. Our mission is to ensure that patients receive the care they need through innovative and efficient solutions. AccessNurse is dedicated to delivering professional nurse triage services that [...]

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Schmitt-Thompson Monkeypox Protocols Are Now Available For Nurse Triage

On July 23rd, the World Health Organization (WHO) declared the monkey outbreak a public health emergency because of the rise in cases causing panic and confusion among people.  In response to that, Schmitt-Thompson released new monkeypox nurse triage protocols, to assess virus symptoms for patient callers.  Read on to learn more about this update, ways [...]

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Schmitt-Thompson Clinical Content Helps Pave the Telemedicine Road

Schmitt-Thompson, the world’s leading nurse triage guidelines, played a critical role during the 2020 pandemic outbreak. Working hand-in-hand with the Center for Disease Control (CDC), the organization updated its clinical protocols throughout the COVID-19 outbreak. Their efforts helped protect both patients and their families, as well as frontline healthcare workers. In [...]

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Nurse Triage: Connecting Domestic Violence Victims to Support

Studies show that intimate partner violence (IPV), also known as domestic violence, victims often experience abuse or violence on or around major holidays, including Thanksgiving, Christmas, New Year’s, and even Super Bowl Sunday. There are many reasons for elevated abuse, including stress and increased usage of alcohol or drugs. The most [...]

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