Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse As the school year begins, families shift from summer freedom into new routines filled with busy mornings, packed schedules, and, inevitably, health concerns. For healthcare providers, this season brings a predictable surge in patient phone calls—parents with questions about sick [...]
Nurse triage is no longer just about fielding phone calls — it’s a vital part of modern care delivery that directly influences patient safety, clinical outcomes, and operational efficiency. As more patients turn to remote care for quick, reliable guidance, triage nurses must navigate complex clinical scenarios in real time, [...]
Emergency department (ED) utilization rates are more than just numbers—they’re indicators of healthcare access, community needs, and system pressures. Recent data from Becker’s Hospital Review breaks down ED visits per 1,000 residents by state, highlighting significant variations across the country. At AccessNurse, we recognize that understanding these patterns is essential [...]
As winter approaches, healthcare systems face a predictable surge in patient volume due to common seasonal illnesses such as colds, flu, and respiratory infections. This increased demand can stretch hospital resources, causing longer wait times and overburdened clinical staff. Implementing nurse triage services is a proven way for providers and [...]
In the dynamic landscape of healthcare, patient satisfaction is paramount. AccessNurse is committed to improving patient outcomes by providing top-tier nurse triage services. Our mission is to ensure that patients receive the care they need through innovative and efficient solutions. AccessNurse is dedicated to delivering professional nurse triage services that [...]
Artificial intelligence (AI) is changing the face of healthcare in numerous ways. From predictive analytics to personalized treatment plans, AI is being used to improve healthcare outcomes for patients around the world. While AI can be a powerful tool for nurse triage, it can never replace the empathy and human [...]
On July 23rd, the World Health Organization (WHO) declared the monkey outbreak a public health emergency because of the rise in cases causing panic and confusion among people. In response to that, Schmitt-Thompson released new monkeypox nurse triage protocols, to assess virus symptoms for patient callers. Read on to learn more about this update, ways [...]
The pandemic made in-person patient visits risky and unavailable, forcing a rapid shift to telemedicine. According to a report by Medscape, remote patient engagement is up by 225%. Now that our society is on the mend of COVID-19, the healthcare industry has seen a positive development in improved telehealth services – [...]
Schmitt-Thompson, the world’s leading nurse triage guidelines, played a critical role during the 2020 pandemic outbreak. Working hand-in-hand with the Center for Disease Control (CDC), the organization updated its clinical protocols throughout the COVID-19 outbreak. Their efforts helped protect both patients and their families, as well as frontline healthcare workers. In [...]
Studies show that intimate partner violence (IPV), also known as domestic violence, victims often experience abuse or violence on or around major holidays, including Thanksgiving, Christmas, New Year’s, and even Super Bowl Sunday. There are many reasons for elevated abuse, including stress and increased usage of alcohol or drugs. The most [...]