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Woman in Winter Gear On Phone with Text Overlay Flu Season Preparedness

Flu Season Preparedness: Strengthening Practice Readiness with Nurse Triage Support

Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse Each year, flu season brings a familiar challenge for healthcare organizations: managing a sudden and sustained rise in patient demand. Despite being a predictable occurrence, these surges can still overwhelm staff capacity, disrupt patient flow, and strain operational resources. For [...]

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Man on Phone Calling About Sick Child in Bed

Back to School Health Calls: How Nurse Triage Supports Families and Providers

Reviewed and Edited By: Joe Chow, MD, Adult Medical Director, AccessNurse As the school year begins, families shift from summer freedom into new routines filled with busy mornings, packed schedules, and, inevitably, health concerns. For healthcare providers, this season brings a predictable surge in patient phone calls—parents with questions about sick [...]

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Hero Image with Text The Quad-Demic: Breaking It Down

The “Quad-demic” | Breaking it Down

Written by: Joe Chow, MD, Adult Medical Director, AccessNurse As if last season’s “tripledemic” of the flu, Covid and RSV wasn’t enough, this winter season has added a familiar virus, Norovirus, aka the “stomach flu”, to the mix. We’ve now become all too familiar with the three respiratory viruses and their coalescing [...]

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