A nurse advice line is the first point of access to help health plan members find the most appropriate in-network care or get the information and support that they need for self- care. AccessNurse provides a warm, welcoming point of access for health plan members. Our Nurse Advice Line features for Health Plan members include:
AccessNurse offers our Health Plan clients a premier physician and practice answering service, providing seamless, 24/7 access for clinical and non-clinical calls.
FEATURES OF OUR ANSWERING SERVICES INCLUDE:
AccessNurse’s virtual front desk service is easy to implement and cost-effective for practices challenged with staff limitations and increased workloads. Our virtual medical receptionist operates as the practice’s first point of contact, handling all the tasks typical of an in-house receptionist, including:
Our world-class technology allows this service to integrate seamlessly with the practice, meaning calls are made and received from local numbers and patients are connected to the virtual front desk immediately, receiving the same level of care as they would at that practice location.
From the largest healthcare systems to the smallest practices, we understand the unique needs for medical call center services at all levels.
In this rapidly changing market, we know that the two most important investments we can make to accomplish our mission are to:
As we enter a new era of healthcare reform, it is vital to partner with a call center who offers a results-based program that actively supports your long- and short-term goals.
AccessNurse is the cost-effective leader in:
Our goal is to create long-term, value based partnerships with each of our clients. As a true partner, we share ideas and information based on your organization’s needs and wants, utilize Clients for Life, Studer Group and Press Ganey to identify and provide solutions. The payoff? We evolve from being simply the ‘expert hire’ to becoming an invaluable client advisor.
Texas-Based Children's Practice
Midwest Family Care Clinic