Utilizing specialized training and cutting-edge technology, our team of Patient Coordinators has transcended the standard medical call center model by integrating themselves into every aspect of customer service and daily client operations – becoming an extension of our clients’ in-house teams.
From call centers to customer service organizations, our Patient Coordinators bring a wealth of experience to their role at AccessNurse. We recognize how important it is to understand each caller’s unique situation in order to make the best care decisions. That is why it is vital that each of our Patient Coordinators possess excellent listening, critical thinking and communication skills. Our national presence also provides us with opportunities for bilingual Patient Coordinators.
While experience and qualifications are required for employment with AccessNurse, it is only half of the criteria that we use to evaluate candidates.
Our purpose is to support each client’s core mission through adherence to uncompromised standards and unfaltering compassion. As such, it is equally as important for us to find and hire Patient Coordinators who embrace our values of integrity, compassion and empathy for others, and an interest in self-development. These values are vital to improving the patient experience and preserving our quality of service excellence.
If this sounds like a great career fit for you, we would love to talk to you.
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